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Hotel Viella 34

FAQ's

Where is Hotel Viella located?

Hotel Viella is located at Carretera de Gausac, 18, 25530 Vielha (Val d'Aran), Lleida.

What is the hotel's contact phone number?

You can contact the hotel by calling +34 973 64 02 75.

What is the email address for reservations?

The reservations email address is reservas@hotelviella.com.

What time is check-in?

Check-in normally starts at 4:00 PM. If you expect to arrive later, please inform the hotel in advance.

What time is check-out?

Check-out is until 12:00 PM.

Is early check-in or late check-out available?

The hotel offers early check-in and late check-out as exclusive benefits. Please contact the reception to confirm availability.

Does the hotel have parking?

The hotel has an outdoor car park with limited spaces. Parking spaces cannot be reserved in advance.

Can I reserve a parking space in advance?

No, parking spaces cannot be reserved in advance. They are allocated on a first-come, first-served basis.

Does the hotel have its own restaurant?

Yes, the hotel has a restaurant serving traditional Aranese cuisine.

Is breakfast served at the hotel?

Yes, the hotel serves breakfast. For details about opening hours and available options, please contact the reception.

What are the breakfast hours?

Please contact the reception to confirm the breakfast schedule.

Does the hotel serve dinner or have a bar?

Yes, the hotel has a restaurant and a bar/café. Please contact the reception for opening hours.

Does the hotel offer special dietary options (vegan, gluten-free)?

For special dietary requirements, please contact the hotel before your arrival.

Are pets allowed at the hotel?

No, pets are not allowed.

Does the hotel have a 24-hour reception?

The hotel has a reception. If you plan to arrive after midnight, please inform the hotel in advance so key collection can be arranged.

Is Wi-Fi available at the hotel?

Yes, free Wi-Fi is available in the rooms.

Do the rooms have a private bathroom?

Yes, all rooms have a private bathroom.

Do the rooms include a hairdryer?

Yes, a hairdryer is provided in every room.

Do the rooms have a TV and telephone?

Yes, all rooms are equipped with a TV and telephone.

Do you offer extra beds or baby cots?

Baby cots are available upon request. For extra beds, please contact the reception.

Are there family rooms or rooms for groups?

Yes, the hotel offers quadruple rooms and duplex quadruple rooms, ideal for families and small groups.

Do the rooms have mountain views?

Many rooms offer views of the Val d'Aran and the surrounding mountains.

Are accessible rooms available for guests with reduced mobility?

For specific accessibility requirements, please contact the hotel before your arrival.

Does the hotel have a lift?

Yes, the hotel has a lift.

Do you offer ski storage?

Yes, the hotel provides ski storage. Please contact the reception for availability and conditions.

Are there facilities for meetings or events?

Yes, the hotel has an event room and offers customised menus for up to 100 guests.

Can banquets or celebrations be organised at the hotel?

Yes, the hotel organises events with customised menus for up to 100 guests.

Are there facilities for cyclists?

Yes, the hotel is bike-friendly and offers bicycle storage (your own lock is required) and a bike washing area.

Does the hotel offer shower facilities after check-out?

Yes, guests can use dedicated shower facilities after check-out, with towels and toiletries provided.

Can I leave my luggage before check-in or after check-out?

Yes, luggage storage is available. Please confirm the conditions with the reception.

Does the hotel have a games room or entertainment areas?

Yes, the hotel has a games room and a TV lounge.

Are there table tennis or billiards facilities?

Yes, the hotel offers recreational facilities including table tennis and billiards.

Does the hotel organise guided tours?

Yes, the hotel organises free guided hiking tours during the summer. Please contact the reception for dates and reservations.

When are the guided hiking tours available?

The hotel offers free guided hiking tours during the summer. Please contact the reception for exact dates and availability.

How far is the hotel from the centre of Vielha?

The hotel is located very close to the centre of Vielha, within walking distance of local attractions.

How far is Baqueira-Beret from the hotel?

Baqueira-Beret is approximately 14 km from the hotel. Travel time depends on the route and traffic conditions.

Do you offer transport to the ski slopes or a shuttle service?

Please contact the reception to confirm availability.

What is the policy for group bookings?

Special conditions may apply for bookings of more than 10 rooms. Please contact the hotel for more information.

What languages are spoken at the hotel?

The staff speak several languages, including Spanish, Catalan, English, and French.

Is the hotel located next to the Garona River?

Yes, the hotel is located next to the Garona River, surrounded by mountains and green landscapes.

Can I organise excursions or activities through the hotel?

Yes, the hotel provides information and booking services for local activities. Please contact the reception for available options.

Can I enjoy traditional Aranese cuisine at the hotel's restaurant?

Yes, the restaurant serves traditional Aranese cuisine and menus based on local gastronomy.

Does the hotel offer benefits for returning guests?

Yes, the hotel offers exclusive club benefits, including parking discounts, early check-in, late check-out, and other advantages. Please contact the reception for more information.

Does the hotel have a tourism registration number?

Yes, the hotel's tourism registration number is HVA-000590. This information is available in the hotel's legal notice. For administrative enquiries, please contact the reception.